

Our Guarantee to TANTRUM Customers:
We design TANTRUM apparel taking into account the highest standards for quality. These
standards apply to our customer service. If you find that any merchandise
purchased on tantrumvolleyball.com does not meet your needs (subject to normal
wear and tear), you can return it for an exchange or full refund.
Returns and Exchanges:
Please ship all return packages using a form of traceable shipment
including: certified mail, UPS, FedEx USPS or DHL. Refunds
for returned products will be issued based on the original form
of payment. We cannot accept C.O.D. deliveries and we do
not credit shipping costs on returns or exchanges.
Return information can be found on the back of your packing slip. If
you cannot find the slip, please include the following information:
Name, Address, Email Address
Phone Number (For any questions we may have)
List of the products being returned and why.
Please ship your package to the address below:
Tantrum Volleyball
629 Croyden Drive
Cherry Hill, NJ 08003
Please allow 2-4 weeks from the date of receipt for return processing
and refund. We will notify you via email when the return has
been processed.
Damaged and Defective Products:
Products can be returned for any of the following reasons:
- Flawed product
- Damaged product
- Incorrect product
Returned products are inspected by our Quality Control Group and
replaced if the damage is due to manufacturing error or damage during
shipping. Return liability is limited to replacement of a defective
product or refund of payment received for the defective product. If
the product is no longer available, we will supply a comparable substitute
based on product, style and price.
We do not accept returns or exchanges for merchandise damaged by
abuse, misuse or that have exceeded the normal life of the product. We
can only accept returns on purchases made at www.tantrumvolleyball.com.
For products deemed damaged or defective, shipping and handling
will be refunded as a part of the original charge and exchanges will
be shipped at no charge.
Additional Help:
Please feel free to contact us at customer.service@tantrumvolleyball.com with
any other questions you may have about our return or exchange policies. If
you have other items to address, you can email us at info@tantrumvolleyball.com or
fill out our contact form here. |